Agent Telephone for PIM (Provider Invoice Management)

Full Time

Remote (de la distanță)

Despre job

YOUR ROLE:
Team Provider Invoice Management Team handles the payment of service provider invoices and rebilling of costs to clients in the Roadside Assistance, Medical Assistance, Health and Travel Health sectors. Your responsibility is to communicate with the providers on the phone and via e-mail and to handle complaints.

YOUR RESPONSIBILITY:
• Communication with providers by e-mail and telephone
• Handling of complaints on the telephone
• Processing of requests from providers in the mailbox occasionally, as a part of a back-office activity

The benefits we offer, besides our great way of living at work, are:

You grow:
● Local and International Career opportunities
● 5 different Volunteering Teams you can be part of
● Wide training curricula
● All you can read with LinkedIn Learning & Bookster
Foundation:
● Monthly transportation allowance
● Meal allowance of 30 Ron/day on card
● Subscription to private medical services provider
● Gift tickets for Easter and Christmas
Health and Well-being:
● Gym Discounts or vacation vouchers
● Additional vacation days based on seniority in AZP
● Corporate seminars
Attractive compensation package:
● Fixed salary compensation + performance bonus up to 10%

Cerințe

YOUR SKILLS AND ABILITIES
• In addition to your completed education, you ideally have your first experience in
assistance or a call center.
• German Level C1 written & spoken; further language skills are beneficial.
• You are a good listener and empathetic.
• In difficult situations, you remain calm and composed.
• You are resilient.
• Your strengths include communication and the ability to work in a team.

Despre angajator

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position.
We are ONE of the 4 Global Centers of Competence that Allianz Partners has around the word and we deliver back office and front office assistance and claims management services for customers or Allianz entities based in: Germany, Austria, Switzerland, Ireland, Italy, Romania or for Global Contracts;
We CARE about us as a team the same We CARE about our customers;
We DARE to have fun the same we DARE to look for solutions or improvement;
We CARE about nature, children, about the world the same we CARE about our own development